RETURN and REFUND POLICY

1. 30-Day Money Back Guarantee

• Eligibility: This guarantee applies only to first-time purchases of products and is limited to one item of a specific product.
• Process: If you are not completely satisfied with a product, return it within 30 days from the date you received it for a full refund.

2. Standard Return Policy

• Consumer Rights: You may cancel a contract and return products within 7 working days beginning the day after you receive the products.
• Notification: To cancel, inform us in writing and return the products as soon as reasonably practicable at your cost.
• Care Obligation: You are legally obligated to take reasonable care of the products while in your possession. Failure to do so may result in a claim for compensation.

3. Refunds for Canceled Contracts

• Refund Timing: We will process your refund within 30 days of your notice of cancellation.
• Refund Amount: You will receive a full refund of the product price and any applicable delivery charges. However, you will bear the cost of returning the items.

4. Defective Products

• Examination: If you believe a product is defective, return it to us. We will examine it and notify you via email of your refund entitlement.
• Refund Timing: We will process the refund within 30 days of confirming your entitlement.
• Refund Amount: You will receive a full refund for the defective product, applicable delivery charges, and reasonable return shipping costs.

5. Refund Method

• Refund Process: Refunds will be made using the same payment method used for the original purchase.

6. Conditions and Exclusions

• Gift Certificates: Not exchangeable for cash and expire 6 months after purchase.
• Risk and Title: Products are at your risk from delivery and you gain ownership only after full payment.

7. Contact for Returns

• Return Address: Please contact our customer service team for the return address and further instructions.

For any questions or to initiate a return, please contact our customer service team. Your satisfaction is our priority, and we strive to ensure a smooth and hassle-free return process.